Covid update January 2023

Richmond Veterinary Hospital’s lobby is now open! You may now come directly to the front desk to check in, pick up medications, or just ask a question!

• We continue to allow only one person in the exam room with your pet(s) and masks are still required inside the building at all times.
• As we are still short staffed, we would prefer that refilled medications and invoices be processed and paid prior to pick up to make front desk transactions as easy as possible.
• We would encourage you to use our app (Pet Health Network Pro – Idexx) to request appointment times and medication refills. Text us (510-330-1573) for a code to get started!
• You can also email us at [email protected] with any questions you have, but please allow us up to 24 hours to respond.

Thank you for your patience and we welcome you back!